We value our premium quality of our PVA towel unfortunately exceptional case may happen. We do have a Return Policy to ensure our customer is buying the PVA towel meeting your needs.
Return of PVA towel is accepted for below condition:
- · Buyer shall email us and inform about product deficiency within seven (7) days after received the product.
- · The PVA towel should not be used.
- · The PVA towel MUST be returned in ORIGINAL condition without any additional damage such as scratches or contaminant.
- · Buyer MUST return the product using postal service with TRACKING NUMBER.
- · Buyer is responsible for entire return shipping process and fee incur.
- · A replacement product will be sent or full refund (not including shipping and handling fee) will be issued once the return product received.
· We are NOT responsible for any loss and damage during return shipment.